Melbelle.lk (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our website or interacting with us in any way.
1. Collection of Personal Information
We collect personal information to provide you with our products and services efficiently. Information we may collect includes:
-
Full name
-
Email address
-
Contact number
-
Shipping/billing address
-
Order and transaction details
-
Feedback and communication history
-
Browsing behavior on our website
2. Use of Personal Information
Your personal information may be used for the following purposes:
-
To process and deliver your skincare product orders
-
To communicate with you regarding your orders or inquiries
-
To improve our website and user experience
-
To provide updates on promotions, new arrivals, and product launches (if you opt in)
-
To comply with legal and regulatory obligations
3. Sharing of Information
We do not sell or rent your personal data to third parties. However, we may share your information with trusted third parties only when necessary, such as:
-
Courier/delivery services for order fulfillment
-
Payment gateways for processing transactions
-
IT and website service providers assisting in our operations
All third parties are contractually obligated to protect your information and use it only for the intended purpose.
4. Data Security
We take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. Your information is stored in secure servers and protected by industry-standard encryption technologies.
5. Cookies and Website Usage
Melbelle.lk uses cookies to improve your browsing experience. Cookies help us remember your preferences and analyze website traffic. You can manage or disable cookies through your browser settings.
6. Your Rights
You have the right to:
-
Access the personal information we hold about you
-
Request corrections or updates to your information
-
Opt out of marketing communications at any time
-
Request the deletion of your data (subject to legal retention requirements)
To exercise any of the above rights, please contact us via email at support@melbelle.lk.
7. External Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We recommend reviewing their privacy policies separately.
8. Policy Updates
Melbelle.lk reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised “Last Updated” date.
Last Updated: August 2025
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact:
Melbelle – Sri Lanka
Email: support@melbelle.lk
Website: www.melbelle.lk